Service & Performance Improvement activities and programmes come in many different forms, yet the skills required to make them a success and embed the changes are quite common. Our expertise comes in working with many organisations who, like yourself, need to develop the capability to plan, implement and sustain improvement.
 
Our training is practical, hands-on and highly interactive and details of four of our Service & Improvement training programmes are detailed below:
 

• Accelerated Lean Skills Programme - this three day programme is focused on developing the skills to enable your team to plan, implement and sustain their first events and is approved by the Institute of Healthcare Management for CPD recognition.

• Improvement Practitioners Programme - this six day programme is spread over three months and focuses on all the improvement skills required by your programme leaders including; Lean, Risk Management, Change, Coaching & Advanced Improvement skills and the programme is approved by the Institute of Healthcare Management for CPD recognition.

• Improvement Leaders Programme - this six day programme is designed for those who need to train others in Lean and Service Improvement and includes modules on Facilitation Skills and Project Management (including Lean Event Management).

• Strategic Performance Improvement - this executive briefing session is aimed at your organisational leaders as an introduction to transformation and performance improvement, including their role in sponsoring and supporting change.

 
Our on-site programmes are an effective, flexible and value for money way for you to develop the skills of your team.
 
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