We are running a series of Open Workshops designed to help you get the most out of your improvement programme and to help you identify the barriers that are stopping you from engaging your staff, achieving the best results possible and sustaining the changes.

Details can be found by following the link to Events on Our Website.

I was speaking with the head of Service Improvement in a major University Hospital about Rapid Improvement Events (RIE). We were discussing the fact that many people either don't understand the difference between Value Stream Mapping/Analysis and RIEs or they are stuck with a rigid RIE model (ie 'An RIE must always be 5 days long').

I sometimes get a request asking if we can run an RIE on X, Y, Z of the month from someone who has heard of Lean and who has been advised that the right approach is 5 Days and who does not understand that this is the road to failure.